Payment Policy

Last updated: October 2025

At FENGSHUI ENERGY SHOP, we value your trust and are committed to providing a safe and transparent payment experience. Please review our payment policy below before completing your purchase.

1. Accepted Payment Methods

We currently accept the following secure payment methods:

  • PayPal

  • Major credit and debit cards (Visa, MasterCard, American Express, Discover) processed via Shopify Payments

  • Apple Pay and Google Pay (where available)

All payments must be made in U.S. Dollars (USD) at the time of purchase.

2. Payment Security

Your security is our top priority.
All transactions on our website are encrypted using SSL (Secure Socket Layer) technology to protect your personal and financial information.
We do not store your credit card details on our servers.

3. Billing & Authorization

When you place an order, your payment method will be charged immediately after checkout.
You will receive an email confirmation once your payment is successfully processed.

If your payment cannot be authorized or is declined by your card issuer or PayPal, we will not be able to process your order.

4. Taxes & Fees

All prices listed on our website are exclusive of taxes and shipping fees, unless otherwise stated.
Applicable taxes will be calculated and displayed at checkout based on your delivery address.

We do not charge any hidden fees. The total cost will always be clearly shown before you confirm your payment.

5. Fraud Prevention

To protect our customers and prevent fraud, we may perform additional verification on certain orders.
If your order is flagged for review, our team may contact you to confirm payment or billing information.
Orders that cannot be verified may be canceled and refunded.

6. Disputes & Chargebacks

If you believe there is an error or unauthorized transaction, please contact us first at
📧 contact@fengshuienergyshop.com before opening a dispute with your payment provider.
We will investigate and resolve the issue promptly.

Unauthorized chargebacks or fraudulent claims may result in a temporary hold or permanent account restriction.

7. Updates to This Policy

We reserve the right to update this payment policy from time to time.
Any changes will be posted on this page with an updated date.

Contact Us

If you have any questions about this payment policy, please contact us:
📧 contact@fengshuienergyshop.com
🕓 Business Hours: Monday–Friday, 10:00 AM – 6:00 PM (GMT+8)